Customer Terms

M2 Telecom - Customer Terms

Our 'Standard Form of Agreement' sets out terms and conditions on which we provide products and services to our customers. Please select from the options below to find the relevant agreement.

Click the appropriate icon below to download a copy in Adobe Acrobat PDF Format.


Agreements


M2 Telecom Standard Form of Agreement (SFoA)
effective September 1, 2012

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  userguideiconM2 Telecom Summary Standard Form of Agreement (SFoA)
effective - June 1, 2011

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View Superceded Summary and Full Standard Form Of Agreement (SFoA)


M2 Telecom Direct Debit Agreement
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Schedules



M2 Telecom Schedule of Current Fees and Charges 1 December,2012
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View Superseded M2 Schedule of Fees and Charges
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M2 Telecom Fixed Voice Service Schedule
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M2 Telecom Mobile Voice Service Schedule
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  userguideiconM2 Telecom Multiline Voice Service Schedule
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M2 Telecom Wireless Broadband Service Schedule
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  userguideiconM2 Telecom DSL (Broadband) Service Schedule
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Policies

M2 Telecom Mobile Fair Use Policy
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M2 Telecom Copyright Policy
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M2 Telecom Privacy Policy
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Further information

If you have any questions or concerns, please contact our customer service team on
1300 652 044 we would be happy to assist.